Privacy Policy
Last updated 22 April 2026
This Privacy Policy explains how we collect, use, and protect your personal data when you visit this website or contact us. It applies to all visitors and complies with the EU General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Data Protection (LOPDGDD).
1. Data controller
The data controller for personal data collected through this website is DK Immo Group 2015 SL (VAT: B 934 127 32), with registered office at Island of Riviera Golf BL4, 29648 Mijas-Marbella, Spain.
For any privacy-related enquiry, please write to [email protected].
2. What personal data we collect
We only collect the data you provide voluntarily when you:
- Submit an enquiry, valuation request, or contact form
- Subscribe to property alerts or market updates
- Arrange a viewing or call with our team
Typical fields include your name, email, phone number, and free-text notes about what you're looking for or selling. We never ask for bank details, ID numbers, or payment information through this site.
We also receive technical data automatically (IP address, browser user-agent, pages viewed) to operate the site securely and measure aggregate traffic. This data is not linked to your identity unless you submit a form.
3. Lawful basis for processing
Under Article 6 of the EU General Data Protection Regulation (GDPR), we rely on:
- Consent — when you submit a form, you consent to us contacting you about the enquiry.
- Legitimate interests — responding to enquiries, matching buyers with suitable properties, and maintaining secure site operations.
- Legal obligation — compliance with Spanish anti-money-laundering (Ley 10/2010) and tax reporting requirements, when we progress to an actual transaction.
4. How we use your data
We use the data you provide to:
- Respond to your enquiry and follow up with relevant property information
- Arrange viewings, valuations, or consultations
- Send market updates or new listings, only if you've opted in
- Comply with legal obligations applicable to real estate intermediation in Spain
We do not sell your data. We do not share it with unrelated third parties for marketing purposes.
5. Who we share data with
Your data may be shared with carefully selected processors that help us operate:
- Email and CRM providers (for storing your enquiry and responding)
- Cloud hosting and analytics providers (for running this website)
- Lawyers, notaries, or gestors — only when a transaction is underway and only with your knowledge
All processors are bound by written data-processing agreements and GDPR-equivalent protections. Where data leaves the EU/EEA, we rely on Standard Contractual Clauses.
6. How long we keep your data
We retain personal data only as long as necessary for the purpose it was collected:
- Enquiry data: up to 24 months after your last contact with us
- Transaction-related data: as required by Spanish law, typically 10 years for AML records
- Marketing consents: until you withdraw them
7. Your rights
Under GDPR you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate or incomplete data
- Request erasure of your data ("right to be forgotten")
- Restrict or object to processing
- Data portability — receive your data in a structured format
- Withdraw consent at any time
- Lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es)
To exercise any of these rights, write to [email protected]. We will respond within one month.
8. Security
We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss, or alteration. No system is perfectly secure; if we ever became aware of a personal data breach affecting you, we would notify you and the AEPD as required by law.
9. Changes to this policy
We may update this policy from time to time. The date at the top of this page reflects the most recent version. Material changes will be announced on this site.